FAQ
No. Guests just wear the wristband. Only your staff use the Steadyline app.
Staff look the guest up, switch off the lost band and pair a new one. The old band stops working right away, so nobody else can use it.
Each band has a random code that's checked against your guest list on every tap. A band that isn't on your list, or has been switched off, gets a red screen.
NFC-enabled Android phones. You can rent them from us, or use your own compatible phones.
Yes, Wi-Fi or mobile data at each gate. We review your site before the event and plan a backup connection with you.
If your platform can export a guest list, yes. Guests' ticket QR codes are scanned at pickup to link them to a band.
We can. Support during your event hours is included, and an on-site Steadyline contact is available as an add-on.
At least 2 months before your event, so there's time to set up your zones and produce your wristbands.
You do. We only use it to run your event, and guest personal information is deleted 1 day after the event.
A general page with your event's name. No personal details are shown unless a signed-in staff member scans it.
It depends on your guest count, number of gates and the features you need. Tell us about your event and we'll send a quote.